Call us: 01256 357993
Email us: info@hazelwoodsv.co.uk
Call us: 01256 357993
Email us: info@hazelwoodsv.co.uk

Support, Maintenance and Training contract customers

You’ve invested in a new sound or AV system.  You want to get the best return on the investment in terms of usage and up-time.  You want the best sound and images that the system can provide week in, week out.  You want it to work reliably and everyone to use it.  But who’s going to keep the system in tip-top condition?  And how will you cope when your experienced operator is on holiday?  The answer is a Support , Maintenance and Training (SMT) contract.

An SMT contract gives you the peace of mind that there is always someone you can contact for advice and assistance. 

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Just like any vehicle, regular maintenance on your equipment is important.  Therefore we visit you at least once a year to check over the equipment and carry out any on-the-spot repairs and adjustments using specialist equipment. 

There is an old saying “Training can be expensive, but try ignorance!”.  Training not only enables you to get the most from your equipment but we can also train new operators as well.  We tailor the hands-on, interactive session(s) to what you need so you know it will be beneficial.  The training is based on how you will use the equipment rather than explaining what the equipment does and therefore keeps the sessions at a user friendly level.